Our user-data is stored in /users on ginseng in a RAID 1 mirror running on two 400 GB SATA disks. All of our systems NFS mount /users.
We have also explored additional methods for replicating user-data, including AFS, Coda, and DRBD, but have found all to be unusable or problematic.
NFSv3 has been in long standing use by the CSC as well as almost everyone else on the planet. NFSv4 mounts of /users are currently in the works to CSCF. Unfortunately NFS has a number of problems. Clients become desperately unhappy when disconnected from the NFS server. Also previous to NFSv4 there was no way to client side cache, resulting in poor performance with large files.
On November 8, 2007, we experienced a major NFS failure. An analysis of the logs indicated that the fault was likely caused by NFSv4-specific code. As a result, we have returned to mounting with NFSv3.
On March 15, 2008, we transitioned to ZFS. This move has since been reversed; details are preserved in a previous revision of this page.